On Wednesday, 23rd March, the ticket offices for Italy’s Trenitalia train services were closed due to a cyberattack. Online sales are still possible.
Ticket offices closed in stations but online services continue to work as normal across Italy. A suspected cyberattack on Italy’s state railway company has disrupted ticket sales, Ferrovie dello Stato announced on Wednesday.
The company said it had discovered evidence of what could be “phenomena linked to a cryptolocker infection” on its computer network on Wednesday morning.
Temporary closure of booths and self-service ticket machines
As a precautionary measure, the company decided to close temporarily ticket booths and deactivate self-service ticket machines in stations.
Online ticket services are operating as normal.
Trenitalia has said that passengers can board trains and purchase tickets directly from the conductor without any surcharges.
