The Italian Antitrust Authority has fined Wizz Air Hungary €500,000 for misleading marketing of its “Wizz All You Can Fly” subscription.
Under the scheme, subscribers could fly on any international Wizz Air route for a fixed annual fee of €599 — or €499 during its initial promotional phase. The Antitrust found that the airline promoted the pass as “unlimited,” while important restrictions were buried or poorly explained.
Consumers lacked clear pre-contractual information on key limits: booking windows, seat types, and the number of seats available per flight for subscribers. Wizz Air’s terms also capped the number of subscribers by country and tied availability to airport “preference” declared by users.
Subscribers could only book flights between 72 hours and 3 hours before departure, and were limited to three one-way bookings per day.
The Antitrust also condemned certain clauses as “vessatorie”: Wizz Air reserved the right to unilaterally change or suspend the service, without just cause.
Those clauses also restricted consumers’ rights to a pro rata refund or to cancel (recede) if the service was suspended — even for preferred airports.
In its ruling, the Antitrust mandated that Wizz Air publish an extract of the decision on its website, putting transparency first.
This case echoes broader regulatory scrutiny of Wizz Air: in Hungary, the Competition Authority fined the airline for failing to disclose additional service-options and steering consumers into costlier bundles.
